Terms & Conditions
Participation & Safety
By taking part in any online or in-person class or pre-recorded video, you acknowledge that participation is voluntary and at your own risk. You should seek advice from a qualified professional before participating, particularly if you are pregnant, nursing, overweight, or have any existing medical conditions. Please complete your participation form honestly to the best of your knowledge. Tell your instructor about any injuries or health changes before each class. If you feel any sudden or onset pain or discomfort during class or feel dizzy, lightheaded or faint, please stop immediately, inform your instructor, and consult your GP if the symptoms persist. Work within your own limitations and arrive in good time to warm up properly as instructed. Keep yourself hydrated before, during and after class. Please do not take part if you are under the influence of alcohol or drugs. Avoid eating a heavy meal up to 2 hours before class.
Your Agreement
By participating in any online or in-person class or pre-recorded video, I assume full responsibility for my health and safety. I acknowledge that all physical activities involve a risk of injury and warrant that I am physically fit and have no medical condition that will prevent my full participation. I understand it is my responsibility to consult with a physician prior to and regarding my participation. If I choose to participate with or without my doctor's permission, I assume all responsibility for the consequences of my participation and will not hold Soozi Kay Pole | Groove | Yoga or The World Groove Movement responsible for any accident, injury, condition, damage, or loss to my person or property. Or for any costs arising from my participation. I agree to inform my instructor of any changes in my health that may have occurred, including injuries, before each class.
Limit of Liability
Neither Soozi Kay Pole | Groove | Yoga nor The World Groove Movement accepts any responsibility whatsoever for any accident, injury, condition, damage, or loss to any person or property. Or costs arising from participation in any class, event or workshop, live or online, now or in the future. This disclaimer is subject to and governed by English Law and the exclusive jurisdiction of the Courts of England and Wales.
Booking & Cancellation Policy
Online Yoga Classes
You can book any online yoga class with a single or multi-credit ClassCard. Please book in advance. Classes require a minimum attendance* to run. Registration closes when the session is full or 4 hours before the start time, whichever is the soonest. You can cancel up to 12 hours before your class time to retain a credit (subject to your ClassCard expiry date). Cancellations within 12 hours will subtract a credit as if you had attended. Missed classes are forfeited and cannot be carried over. If a class is cancelled, I will notify you by email, giving as much notice as possible, and return one credit to your account.
In-person Yoga Classes
You can book any in-person yoga class with a single or multi-credit ClassCard. Please book in advance. Classes require a minimum attendance* to run. Registration closes when the session is full or 24 hours before the start time, whichever is the soonest. You can cancel up to 24 hours before your class time to retain a credit (subject to your ClassCard expiry date). Cancellations within 24 hours will subtract a credit as if you had attended. Missed classes are forfeited and cannot be carried over. If a class is cancelled, I will notify you by email, giving as much notice as possible, and return one credit to your account.
One2One Yoga Coaching
You can book one2one yoga with a single or multi-credit ClassCard. Please get in touch to arrange your day and time. Your One2One Yoga session will be added to the calendar, ready to book. You can register for your session up to 24 hours before the start time. Please book in advance for regular or weekly sessions to hold your spot. You can cancel and rearrange up to 24 before the start time. Missed classes are forfeited and cannot be carried over. I will notify you by your preferred contact method if I need to cancel or reschedule your session for any reason.
On-demand Yoga
You can find our on-demand product in the shop. Register for instant access to our online yoga video library. Where a single payment or free option applies, you will have access to our online yoga video library for as long as the website remains available. You will be able to access all videos immediately after registration. For monthly payment options, membership will commence immediately upon registration. You can cancel at any time via your dashboard to have your membership terminated before the next payment is due. No refunds will be given. Your teacher reserves the right to switch content for that of an equivalent (or higher) value.
Pole Fitness Classes
Pole class runs in 4-week blocks. Once block booking is complete, a drop-in option will be made available for individual classes, subject to availability. Where space is available, you can book up to 30 minutes before class time with a drop-in pass. Pole class Block Bookings are non-refundable and non-transferable. Missed classes are forfeited and cannot be carried over. If a class is cancelled, I will give as much notice as possible and make an announcement in the Student Facebook Group. Where it is possible to do so, an extra date will be added to the end of the block. If you know you cannot attend the rearranged date, please get in touch to request a refund for that class.
Private Pole Lessons
You can book a private pole lesson with a single or multi-credit ClassCard. Choose a ready-to-book session from the calendar, or get in touch. Other times may be available on request. Booking is via the Calendar and closes 24 hours before the start time. Please give at least 24 hours notice if you wish to cancel or rearrange a private pole lesson. Missed classes are forfeited and cannot be carried over. I will notify you by your preferred contact method if I need to cancel or reschedule your lesson for any reason.
GROOVE Dance Workout
You can book any GROOVE session with a single or multi-credit ClassCard. Please book in advance to ensure your session goes ahead. You can redeem a single credit ClassCard for up to 14 days from the date of purchase. Six credit ClassCards can be redeemed for up to 2 months from the date of purchase. Classes do not have to run consecutively. Classes require a minimum attendance* to run. Registration closes when the session is fully booked. You can book right up to the start time when space is available. For advance bookings, should the unexpected happen, you can cancel up to 5 hours before your class time to retain a credit (subject to your ClassCard expiry date). Cancellations within 5 hours will subtract a credit as if you had attended. Missed classes are forfeited and cannot be carried over. If a class is cancelled, I will notify you by email, giving as much notice as possible, and return one credit to your account. Credits can be used for both the Kendal, Milnthorpe and Crooklands classes, so you can mix and match, subject to the availability of spaces.
Pole Photoshoots
You can purchase a workshop or photoshoot pass via our online shop. Full details, dates and times of special events will be published independently and scheduling may be managed offline. Places may be limited and are offered on a first-come, first-served basis. Subject to availability, consecutive 30-minute photoshoots may be combined into longer sessions for multiple participants on request. We understand that things happen, so we want to make it as easy as possible for you to cancel your bookings. However, we also need to be fair to other students and the photographer, so we have a strict cancellation policy in place. Thank you for your understanding.
Full refund: You can cancel your photoshoot up to 4 weeks in advance for a full refund.
No refund: If you cancel within 28 days of the photoshoot, you will not be eligible for a refund unless we/you are able to resell your space.
Partial refund: Refunds for late notice cancellations in exceptional circumstances will be at the discretion of the photographer.
Corporate Events & Private Parties
Please get in touch to arrange a call. Terms will be agreed upon on an individual basis.
* Running a group class with fewer than 4 people is at your teacher's discretion. You will be notified on the morning of your class if your class is cancelled.
Website Terms of Use
Please do not use our website if you disagree with these terms and conditions.
This website (www.soozikay.co.uk) is owned and operated by Areya Yoga, trading as Soozi Kay Pole | Groove | Yoga ("Soozi Kay", "Soozi Kay Pole | Groove | Yoga"," we", "our", and "us"). The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use.
Disclaimer
The content of the pages of this website is for your general information and educational use only. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements. We give no warranty or guarantee as to the accuracy or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors.
Limit of Liability
To the fullest extent permitted by law, we accept no liability for any loss or damage whatsoever and howsoever arising out of or in connection with viewing this website or its contents. Nor for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension or termination of any services.
Changes to the Terms of Use
We may modify or terminate any content on the website from time to time, for any reason and without notice or liability to any user or third party. You should check the website for changes to the terms of use each time you access the website. Your continued use of the website will signify your acceptance of any revised terms of use.
Privacy & Cookies
Soozi Kay Pole | Groove | Yoga respects your right to privacy and we comply with our obligations under the UK and European data protection acts. The purpose of our privacy policy is to outline how we deal with any personal data you provide to us while visiting this website. By visiting this website, you are accepting the terms of this privacy policy.
This website uses cookies. Please refer to our Privacy & Cookie Policy for full details.
Intellectual Property Rights
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, content, images and graphics. You agree not to copy, modify, download, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any content forming part of this website. The use of any content for re-sale, re-distribution or any other commercial application without the consent of Soozi Kay Pole | Groove | Yoga and its licensors is prohibited.
Indemnity
As a user of this website, you agree to indemnify us against any loss, damage or cost incurred by us arising out of any violation by you of these terms of use. Unauthorised use of this website may give rise to a claim for damages and a criminal offence.
Availability of the Website
We will try to make the website available. However, We cannot guarantee that the website will operate continuously or without interruptions. You must not attempt to interfere with the proper working of the website. In particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or other Internet-connected devices.
Links to Third-Party Websites
This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse or have responsibility for the content of linked websites. Access to any other website through this website is at your own risk. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites.
Governing Law
Your use of this website and any dispute arising out of such use of the website are subject to the laws and jurisdiction of the courts of the UK. England, Northern Ireland, Scotland and Wales. This will not prevent Soozi Kay Pole | Groove | Yoga from pursuing a claim for breach of contract, copyright infringement, or otherwise regarding these terms and conditions in any other jurisdiction throughout the world.
Notices
All notices shall be given by email to us at hey@soozikay.co.uk or to you at either the email or postal address you provide to us. A notice will be deemed received 24 hours after an email is sent or three days after posting.